Customized abayas typically take 2-3 days for completion, followed by shipping. We strive to deliver your order as quickly as possible without compromising quality.

As all our abayas are made-to-order, we do not accept returns or exchanges for change of mind. However, if an item is found to be faulty, we will accept a return after a thorough inspection. Each abaya undergoes strict quality control to ensure you receive a flawless product.

If you receive an incorrect order, please contact our customer support team immediately at support@shomoukhsignature.com. We will resolve the issue promptly and ensure you receive the correct item.

Due to the made-to-order nature of our products, modifications or cancellations are not possible once an order is confirmed. Please double-check your selections before completing your purchase.

You will receive a tracking number via email once your order has been dispatched. Use this tracking number on our shipping partner’s website to monitor the delivery status.

We ship our abayas to GCC at the moment. Shipping fees and delivery times vary based on your location and will be displayed at checkout.

Our abayas are crafted using premium-quality fabrics designed for luxury, comfort, and durability. Each collection features unique materials suitable for various occasions.

At Shomoukh Signature, we specialize in made-to-order designs. While we do not offer fully custom designs, you can select from our collections and specify size or minor alterations.

We recommend dry cleaning or gentle hand washing in cold water for the best care. Always refer to the care instructions provided with your abaya for specific guidance.